In The Wind takes pride in our prompt shipping to our customers all across the U.S. We will process your order as soon as possible. Most orders will ship the same day, Monday through Friday. We cannot guarantee when an order will arrive. We take pride in providing the best service possible to all our customers. Occasionally, high demand causes us to run out of certain items before we can update our website. We will contact you via email or phone if this occurs.

Sometimes there is an error in a published sale or description. Should this happen, we reserve the right to correct the error. We will contact you via email or phone if this should occur. We strive to do our best, but should there be an error on your order, please accept our apologies, contact us (903.509.3700) and we will correct our error. Please contact In The Wind immediately to assist you in resolving any issues relating to any damages during shipment. Save the original packaging if your order is damaged during shipment. Our terms and conditions are subject to change without notice.